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STANDARD TERMS AND CONDITIONS OF SALE

1. Standard Terms

The client waives its own terms and conditions, even if created after these terms. Any exceptions must be agreed to in writing.

2. Payment Terms

Invoices must be paid within the agreed-upon terms unless otherwise stated. If no prior agreement exists, payment is due at the time of delivery (DOR).

If an invoice is not paid within 5 days of the due date, the account may be subject to a late payment charge. Late payment charges may take the form of a percentage of the outstanding balance, a flat administrative fee, or both, applied at our discretion based on how long the balance remains delinquent.

Late payment charges are administrative charges intended to cover the cost of collecting overdue accounts. They are not interest charges. We may waive or reduce these charges at our discretion when a customer communicates in good faith about a delay.

If a payment is overdue, the account may be placed on hold without notice. Future purchases may default to DOR until the account is current.

3. Debt Collection

Accounts that remain significantly delinquent may be referred to a debt recovery agency or pursued through legal action.

The client may be responsible for all reasonable costs related to collections, including agency fees, legal fees, and court costs.

4. Taxes & Withholding

Customers claiming tax-exempt status must provide valid documentation. If tax should be collected but the customer insists otherwise, the customer assumes full liability.

For international clients, Profast Supply, Inc. is not responsible for tax-related costs in their country.

5. Service Commitment

For in-stock products, we will make our best effort to deliver within 1-2 weeks.

Special order or out-of-stock items have no guaranteed delivery timeframe.

Profast Supply, Inc. is not liable for any claims made against the client by their customers.

6. Claims & Disputes

All claims must be submitted in writing.

  • Claims must be made within 5 business days of discovering a defect and no later than 6 months after purchase.
  • The client must allow Profast Supply, Inc. reasonable time to resolve the issue, whether through the supplier or with a replacement product.
  • Profast Supply, Inc. is not responsible for defects caused by improper storage or handling of purchased products.

7. Return Policy

  • Returns within 2 days of purchase are eligible for a full refund.
  • Returns between 2-90 days are subject to a 20% restocking fee.
  • Returns after 90 days will not be accepted.
  • Special request products (items not regularly stocked by Profast Supply, Inc.) are not eligible for return, unless otherwise agreed in writing before purchase.

8. Governing Law

All contracts will be governed by U.S. law, unless otherwise agreed.