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STANDARD TERMS AND CONDITIONS OF SALE


1. Standard Terms

The client waives its own terms and conditions, even if created after these terms. Any exceptions must be agreed to in writing.

2. Payment Terms

  • Invoices must be paid within the agreed-upon terms unless otherwise stated. If no prior agreement exists, payment is due at the time of delivery (DOR).
  • Late payments will incur a 3% interest fee, applied every 30 days.
  • If a payment is overdue, we will issue a warning. Future purchases will default to DOR until the account is current.

3. Debt Collection

  • Payments more than 60 days overdue will be sent to a debt recovery agency.
  • The client may be responsible for additional costs related to collections.

4. Taxes & Withholding

  • Customers claiming tax-exempt status must provide valid documentation. If tax should be collected but the customer insists otherwise, the customer assumes full liability.
  • For international clients, Profast Supply, Inc. is not responsible for tax-related costs in their country.

5. Service Commitment

  • For in-stock products, we will make our best effort to deliver within 1-2 weeks.
  • Special order or out-of-stock items have no guaranteed delivery timeframe.
  • Profast Supply, Inc. is not liable for any claims made against the client by their customers.

6. Claims & Disputes

  • All claims must be submitted in writing.
  • Claims must be made within 5 business days of discovering a defect and no later than 6 months after purchase.
  • The client must allow Profast Supply, Inc. reasonable time to resolve the issue, whether through the supplier or with a replacement product.
  • Profast Supply, Inc. is not responsible for defects caused by improper storage or handling of purchased products.

7. Return Policy

  • Returns within 2 days of purchase are eligible for a full refund.
  • Returns between 2-90 days are subject to a 20% restocking fee.
  • Returns after 90 days will not be accepted.
  • Special request products (items not regularly stocked by Profast Supply, Inc.) are not eligible for return, unless otherwise agreed in writing before purchase.

8. Governing Law

All contracts will be governed by U.S. law, unless otherwise agreed.